FAQ

Straight answers.

The questions surgeons, trainees and hospitals ask before they trust a logbook with their cases.

How much does it cost?

The personal logbook and audit are free, with unlimited cases. Pro (for individual surgeons) and Hospital (per seat) plans are coming; their prices will be published on the pricing page before anyone is charged. Paid plans come with a 14-day refund window.

Can the company or the hospital read my patients’ names?

No. Names, MRN, date of birth and notes are encrypted on your device; the server stores only ciphertext. In a hospital workspace they are encrypted with the hospital’s own key, which only its members hold.

Does it work without internet in theatre?

Yes. Cases save on the device and sync when the connection returns. Patient details open offline on a device where you have already unlocked them.

Does it calculate outcomes the way NOD does?

It follows the NOD definitions: PCR with or without vitreous loss, combined procedures excluded from rates, final VA 6/12 or better, vision loss of 0.30 LogMAR or more (from 60% paired VA), and refraction within ±0.5 D and ±1.0 D. UK figures are shown for UK workspaces only.

Can I import my existing Excel logbook?

Yes. Map your columns once; every row is checked against the form, and rows with problems are listed so you can fix them before anything is saved.

What happens to my cases if I leave a hospital?

Cases you filed in the hospital stay with the hospital. You keep a copy without patient identifiers in your personal logbook, so your own audit stays complete.

Is it suitable for trainees?

Yes. Record your role and supervision for each case and print a case statement with your outcomes. It does not replace a logbook your training body requires; it can sit alongside it.

How do community optometrists send the 4-week result?

You print a slip with a code for the patient. The optometrist enters the code on a public page, records VA, refraction, IOP, findings and an outcome, and the result appears on your case for you to apply.

Can I delete everything?

Yes. "Delete all my data" removes every case and its history; "Delete my account" removes the account too. You get an email receipt once emails are switched on.

Where is the data stored?

In the EU: the database and API run in Frankfurt. The app is served from Cloudflare’s network.